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Frequently Asked Questions

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If you have a question that is not asnwered below, please get in contact with us on 0208 1660 990.

 

 

You are in category: Additional charges

  1. Do you charge a fee for credit card payments?

    When we charge your credit card, the bank charges us additional fees for processing the payment. Unfortunately this means that we need to charge an additional fee to cover the cost. The fee is typically about 2% however it will vary depending on the type of card you are using. If possible, we advise you to use a debit card as the fees are substantially lower.


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  2. Are there any other fees I need to know about?

    Should you choose to purchase an optional extra upon your arrival at the service provider it will be at an extra cost to you. If you are uncertain whether there will be extra costs or not, or if an item is not specified in your booking confirmation please contact or customer service team who will be happy to provide you with the necessary information.

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© Traveltura 2010. All Rights Reserved.

Registered Address: Traveltura.com Ltd, 3 Littlestone Road, New Romney, Kent, TN28 8LN. Company No: 04276398

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