Once you have completed our online booking process and payment has been processed successfully, an email will be sent instantly to all relevant suppliers to inform them of your booking details. If needed, they will then confirm whether or not they can provide the requested services. If so, you will receive an email confirming your booking. If not, then one of our agents will contact you with a similar, alternative option. This process may take anywhere from a couple of minutes to several hours.
If you have any questions, contact one of our agents and provide your booking reference number which is shown on the checkout page.
We can be reached by telephone at 0044 (0) 0208 166 0990 or by email at firstname.lastname@example.org