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Frequently Asked Questions

Do you have a question? We have an answer!

If you have a question that is not asnwered below, please get in contact with us on 0208 1660 990.

 

 

You are in category: Tickets, e-tickets etc.

  1. What is an e-ticket?

    An e-ticket is an 'electronic ticket' that replaces paper tickets.  Your e-ticket or "voucher" is sent to you by email immediately upon the confirmation of your booking. This voucher can be printed and presented upon your arrival. Since it's in your email, it can't be lost. If for some reason you do not receive your email voucher, contact our customer service team immediately.

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  2. When will I receive my tickets?

    Tickets are sent to you in the form of a voucher by email. Print this voucher and present it upon your arrival at the service provider and you will be issued with the appropriate tickets.


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Registered Address: Traveltura.com Ltd, 3 Littlestone Road, New Romney, Kent, TN28 8LN. Company No: 04276398

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